The Bug-Reporting Problem…

The problem is only human testing can reveal the bugs, misunderstandings and real-life issues that end-users WILL experience with your web application.

As we have to rely on human testers we have to interpret their all-too human descriptions!

Naturally your testers will be reluctant to mention bugs that seem too minor or when they cannot accurately describe what they did to create the problem.

That’s the old way, and it’s slow, hard work.

Your Ideal Bug Report:

You simply cannot take humans out of web-based bug testing – but now you can remove the hard work and “human element” from your Bug Reporting…

Ideally, for every single bug report or issue, you’d like your testers to describe the problem in fine detail.

You’d love it if they were noting what URL they were on, their actions, including previous actions, plus quoting any form parameters etc.

That’s in addition to creating and editing a useful screenshot perhaps, then uploading the image and text files to your current bug-tracking software (presuming they know how).

Now imagine if you could get the server logs too, unique to that user’s session?

Problem Solved! Never Suffer From Confusing Bug Reports Again:

Imagine the perfect, fully-detailed bug report described above, slotted directly into your current bug-tracking software.

Produced and sent in 30 seconds or less?

Here’s how:

LOGDIGGER – The DREAM SOLUTION for Both Developers and Bug Testers…

The solution comes in two parts, a FREE browser extension for you and unlimited testers, plus software installed on your server.

The Software – Logdigger Server

This is the heart of the system, working with, rather than replacing, your existing bug-tracking software.

• Downloadable – installs on your own server
• Collects and processes ALL data, to suit your current bug-tracking software
• Works with Atlassian JIRA, Bugzilla, Mantis and Redmine
• User login for session tracking
• Feature-rich, detailed reports slash your development time!
• 100% accuracy
• Server logs available if using Java/Log4, PHP/FirePHP or Python/FirePython
• FREE TRIAL now available!

The Browser Extension

The bug report form is accessible via a SINGLE CLICK in the user’s browser

• ALL ENVIRONMENTAL AND USAGE DATA IS CAPTURED AUTOMATICALLY, instantly letting you reproduce EXACTLY what happened where and when, thus WHY it happened
• The application’s web page is captured as a SCREENSHOT, easily annotated, and automatically attached to your report.
• Recently entered FORM DATA is included!
• Works with both Internet Explorer and Firefox
• FREE for unlimited users and testers

What all this means is you or your development team are GUARANTEED to receive ALL the information you need with EVERY bug report!

You also crush the “too minor to mention” bugs you might not bother with if you had to do all this manually, because LogDigger makes bug reporting push-button easy and accurate.

Complete Your Projects Faster – With Smarter Bug Reports

Bug reporting manually is itself an error-prone (buggy) process.

It’s long-winded, adds to your development time and costs, and reports are often incomplete, misleading or the bug cannot be reproduced.

LogDigger removes every one of those old problems, meaning it really is a dream come true for web development professionals!

Getting Started is Easy:

We offer a number of download and licensing options, including a cross-platform self-contained executable for your convenience.

Click the learn more button below to see how LogDigger improves the quality and performance of your user’s experience – faster than humanly possible…

About

We are a micro-ISV, founded around a common passion – to improve the process of issue reporting, so that even occasional testers (such as customers and managers) can easily provide developers with the sort of input that we, personally, always wanted to have. We wish to eliminate boring manual tasks from the process, so that developers and testers can enjoy what they do a lot more.